Shipping & Guarantee
We offer free shipping with all orders over $60 (or $5 for express)! Standard shipping rates apply for orders of $60 or less. We use Australia Post for all our orders. Once your order has been processed you will receive an email with shipping confirmation along with a tracking number (make sure to check your junk folder!). You can track the progress of your order with the tracking number or link provided. Australia Post delivery typically take 3-8 business days from dispatch.
We know you'll love your Kipslo Hammock. If for any reason though you decide that its not for you, just send it back within 30 days for a full refund of the purchase price. Please allow 10-20 business days from receiving the returned product for a refund to be processed
Note: return postage is not covered for change of mind.
All our hammocks come with a lifetime warranty that guarantees the hammocks for a life of 10 years. The warranty covers any manufacturer defects. Product misuse is not covered. The warranty does not cover sun damage from long term sun exposure.
Please contact us via firstname.lastname@example.org if you have any questions regarding shipping, returns or warranty claims.